Coronavirus (COVID-19) Frequently Asked Questions

Here are answers to some frequently asked questions. If you have a question that isn’t answered here, please use the form below to ask us. We will add the answer to this page as soon as possible.

Basic needs


The Basic Needs Center serves as a resource hub for undergraduate and graduate students who need support around their food, housing and financial needs. Services include case management, emergency housing, CalFresh and emergency food resources, as well as basic needs drop-in services. If you or someone you know is in immediate need of emergency food, housing or financial resources, please email basicneedssupport@berkeley.edu or call 510-859-7507 (Monday-Friday, 9 a.m. to 6 p.m.) for immediate support.

Yes, however, note that the Basic Needs Center is transitioning from a daily food pantry operation to a weekly operation and has moved operations temporarily to 103 Sproul to accommodate pop up food pantry operations and deliveries.”. Visit the Basic Needs Center/Food Pantry COVID-19 updates page for the latest information.

Cal Dining

See the Cal Dining COVID-19 page for frequently asked questions about dining and meal plans.

Cal Housing

See the COVID-19 housing FAQ for answers to the most commonly asked questions about housing.

Campus operations

No, but some campus buildings are closed and some services are being curtailed. Many campus units, including student housing, dining, health services, and counseling and psychological services, will continue to provide services, though some services may be modified. Please review the coronavirus (COVID-19) information page for the latest updates on changes to campus operations.

No. See the instruction section of the coronavirus (COVID-19) information page for more information.

No, the Recreational Sports Facility is closed.

Visit the Supply Chain update for more information about deliveries to campus.

Disabilities and accommodations

DSP will continue to partner with instructors to ensure students’ disability and housing accommodations are provided. The following are email addresses that instructors and students can contact for DSP-captioning and ASL (dsp-captioning@berkeley.edu)  accessible formats (dspamc@berkeley.edu), proctoring (proctoring@berkeley.edu), and note taking (dspnotes@berkeley.edu). Please contact dsp@berkeley.edu for additional questions or assistance regarding student accommodations.

Events and attractions

Commencement has been postponed. See the message from Chancellor Carol Christ for more information.

Tours have been suspended and the Koret Visitor Center is closed through May 15.

In accordance with the City of Berkeley shelter in place order, events are canceled and public attractions are closed through at least May 1. See the “events and attractions” section of the COVID-19 page for a complete list or visit the attraction’s website directly.

Health

See the coronavirus (COVID-19) health FAQ for answers to health-related questions.

Instruction

At this time, there are no plans to cancel or postpone Berkeley Summer Sessions for 2020. At this time it is not clear if it will be safe to allow classroom meetings by Session A (or later sessions). Digital Learning Services is providing resources for instructors to conduct instruction remotely (where possible) should it be necessary to suspend in-person instruction. There are approximately 30 courses that are fully online already and that are anticipated to proceed as normal. See the Berkeley Summer Sessions COVID-19 information page for the latest updates on this evolving situation.

Yes, the Academic Senate has approved the following changes for the spring 2020 semester:

  • The default grading basis for all undergraduate courses for the spring 2020 semester will be changed to Passed/Not Passed (P/NP).
  • Instructors must continue to maintain and submit records of letter grades earned.
  • Students will be permitted to change their grading option to letter grade until at least May 6, 2020 (the Wednesday of RRR week).

No, the campus has decided that the health of the community is more important than having in-person exams. Asking students to come in for exams would also place a major burden on international and out-of-state students who have decided to return home and cannot feasibly come back to campus.

In responding to this outbreak, one of our main principles has been to do what we can to ensure that enrolled students are able to complete the academic work they’ve signed up for this semester. Recognizing that this situation is far from ideal, we are still doing everything in our power not to cancel classes — the loss of the semester would be disruptive for many students who have sketched out their academic trajectory and are relying on completing specific courses, and would be particularly problematic for the many seniors who have jobs or graduate school lined up after this semester.

Research

See the vice chancellor for research page on COVID-19 research operations and continuity planning for a comprehensive list of frequently asked questions.

Tuition

We do not anticipate a tuition refund. We are delivering instruction, albeit remotely, and students are earning credits toward a Berkeley degree. We are, however, providing pro-rated housing and dining fee refunds to students who have chosen to leave the residence halls for the remainder of the semester.


If you don’t see the answer to your question above, ask us